AI case study

ABB IndiaSales quote generation

Staff spent 20 days reviewing 500-page requests. Gen AI now parses specs to draft quotes in under a day.

Published|6 months ago

Key results

Annual Cost Savings
$27M
Response Time
<1 day
vs 20 days
Annual Time Savings
1.6M days

Result highlights

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The story

Context

An industrial manufacturer receives up to one million annual requests for quotation, involving complex engineer-to-order scenarios and documents ranging from 50 to 500 pages.

Challenge

Answering these inquiries took up to 20 days per request, as staff had to manually review lengthy technical documents to recommend suitable products....

Solution
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Quotes

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The company

ABB India logo

ABB India

abb.com

Electrification and automation solutions for utilities, industry, and infrastructure.

IndustryIndustrial & Manufacturing
LocationBengaluru, KA, India
Employees5K-10K
Founded1949

The AI provider

SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.

IndustrySoftware & Platforms
LocationWalldorf, Germany
Employees100K+
Founded1972

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