Staff wasted hours digging through six data silos. AI now scans 500k records in seconds, saving the team 50 hours daily.
A global healthcare software provider supports millions of clinicians and citizens through national health systems in the UK, Canada, and Saudi Arabia.
Internal knowledge was fragmented across six distinct silos, ranging from technical documentation to past support cases. Employees spent at least 15...
“Instead of spending time supporting customers, staff were spending time looking for information.”
Healthcare software for patient records, data analytics, and care coordination.
Cloud computing platform and on-demand infrastructure services.
Related implementations across industries and use cases
With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
Manual triage meant urgent faxes sat for days. AI now routes millions of documents to 1,200+ destinations in seconds.
Staff scoured dispersed docs to answer technical queries. An AI now scans internal data to provide answers in under a minute.
Manual segmentation took 20 minutes, delaying care. AI now analyzes hemorrhages in seconds, aiding decisions across 23 regional sites.
Manual documentation bogged down 2.5M repairs. GenAI now summarizes history, helping new techs apply decades of expert knowledge instantly.
Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.