With three doctors serving 400 stores, queries took 24 hours. GenAI now mines 500k files to cut response times by 70%.
An Egyptian pharmacy chain with over 400 branches relies on a central academy of senior doctors to provide medical advice and treatment verification to frontline staff.
With only three senior doctors fielding consultations from the entire network, critical queries often took between two and 24 hours to resolve. High...
“The pharmaceutical field is huge and always evolving. A high turnover rate among pharmacists further complicates the ability to maintain consistent active expertise across all locations. We needed a smarter way to bring trusted knowledge to our pharmacists right when they need it.”
Retail pharmacy chain providing medications and personal care products.
Cloud computing platform and on-demand infrastructure services.
Built the EzBot generative AI chatbot for El Ezaby to help pharmacists verify medical treatments.
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