Standard bots risked alienating skeptical creators. A GenAI agent trained on top performers now resolves 70% of tickets autonomously.
An all-in-one platform enabling content creators to manage merchandise stores and memberships, supporting over 200 product types for a global user base.
Content creators are deeply skeptical of automation and demand immediate, high-quality support that feels authentic. Relying on manual agent...
“Creators are extremely weary of AI and have little patience for bots. Decagon has delivered an AI solution that has exceeded our expectations and those of our content creators, particularly by being very human-like and conversational. We are now fully resolving over 70% of incoming tickets, and Decagon's solution is effectively a high-functioning agent that gives personalized responses instantly and is always online. We're excited to continue working with them as we scale our business.”
E-commerce and membership platform for content creators and digital communities.
Generative AI platform for automated enterprise customer support and workflows.
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