Teams searched 32,000 scattered docs to fix devices. AI now mines that data to resolve 50% of cases autonomously.
A global process automation leader with 17,000 employees and over 1,200 product families available in millions of customizable variants.
Support engineers struggled to answer technical questions about highly specific device setups, requiring manual searches across 32,000 knowledge...
“We sell high-tech devices, and it’s not always just plug and play. Customers are relying on measurement, and it really needs to be 100% accurate.”
Industrial process automation and instrumentation for fluid and gas measurement.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
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