A rigid WhatsApp menu slowed service. Now, AI analyzes pet photos to recommend food and answers technical soy questions across channels.
One of Brazil's largest farming cooperatives serves 12,000 members and manages production across 250 municipalities, ranging from raw grain to manufactured pet food.
The cooperative's existing virtual assistant was restricted to WhatsApp and operated like a rigid IVR system. It could not handle complex member...
Agricultural cooperative providing technical assistance and crop inputs for farmers.
Enterprise database software and cloud infrastructure services.
Implemented Oracle Digital Assistant and created the methodology for Integrada's Iris chatbot.
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