Agents manually reviewed every new user document. AI now analyzes and summarizes the files, clearing the onboarding bottleneck.
A digital neobank with a €1.65 billion valuation and over 11 million users operating under a Dutch banking license across Europe.
Rapid growth created operational bottlenecks, requiring support agents to manually review and process documents for every new user. This manual...
“Using AWS, we don’t need to buy new hardware, and management is simpler. Scaling is nearly instant.”
Mobile banking app for personal and business accounts, savings, and payments.
Cloud computing platform and on-demand infrastructure services.
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