AI case study

ZoomMeeting summarization

External models made free features unsustainable. Routing summaries to fine-tuned Llama instances cut costs and sped up deployment.

Published|1 year ago

The story

Context

A global collaboration platform providing video communications and workspace solutions to enterprise and individual users.

Challenge

Users faced repetitive administrative tasks like summarizing meetings, but building a model from scratch to solve this would delay time to market....

Solution
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Scope & timeline

  • 700,000+ accounts enabled AI Companion
  • 2x quarterly growth in meeting summaries

Quotes

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The company

AI-first platform for video conferencing, team chat, and business communication.

IndustrySoftware & Platforms
LocationSan Jose, CA, USA
Employees5K-10K
Founded2011

The AI provider

Social technology company developing AI frameworks, VR hardware, and digital platforms.

IndustrySoftware & Platforms
LocationMenlo Park, CA, USA
Employees100K+
Founded2004

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