Strategy drafts took weeks; quizzes took hours. Staff now generate assessments and capability models in under 15 minutes.
A leading UK university with significant legacy infrastructure sought to improve efficiency across its research, teaching, and learning operations.
Administrative burdens weighed heavily on staff, with meetings requiring extensive paperwork and educators lacking time to create formative...
“I’ve been using Copilot to construct quizzes of 20 questions with multiple choice answers, including the correct answer and three false answers. Copilot is clever enough that I can instruct Copilot to tailor each one to different learning outcomes, Bloom’s Taxonomies, and study levels. Then Copilot can churn out a multiple-choice quiz in about a minute, saving me hours of work.”
Public research university providing higher education and global research programs.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Complex regulations slowed policy updates to weeks. Staff now finish in hours and built a custom help desk bot in one week.
Grading loads left students unsupported at 2 AM. Custom AI tutors now guide coding 24/7 and automate admin, freeing faculty to mentor.
24/7 tutoring wasn't scalable manually. Now, verified AI handles student Q&A and admin tasks, freeing faculty to focus on teaching.
Students navigated 28 portals and 70,000 sites. A single AI hub now instantly surfaces answers, lifting self-service rates 87%.
Manual validation slowed payroll cycles. AI now automates the checks, freeing HR to support the campus community.
Seven analysts manually wrote notes for 200 products. AI agents now digest fact sheets to draft compliant commentary instantly.
Forty entities duplicated work, stalling claims for days. A global AI engine standardized workflows, cutting settlement time to one day.