Specialists were slowed by manual safety checks. Now, AI agents autonomously validate eligibility and drug interactions instantly.
A rapidly growing telehealth provider connecting patients with licensed professionals for hormone replacement and wellness diagnostics, facing surging demand during the pandemic.
Specialists juggled manual data entry across disconnected systems, creating bottlenecks that prevented a complete view of patient history. This...
“Agentforce will enhance Transcend's customer support, improving efficiency and making it easier for more people to access treatment.”
Telehealth platform for personalized hormone therapy and performance wellness.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Related implementations across industries and use cases
Data silos and manual admin limited scale. AI now unifies records and coaches staff, enabling real-time, personalized diabetes support.
Surging demand overwhelmed staff. AI agents now handle refills, cutting call volume 15% so teams can focus on complex diagnoses.
70k monthly queries overwhelmed manual triage. Strict AI guardrails now resolve admin tasks, routing medical needs to licensed clinicians.
Manual triage meant urgent faxes sat for days. AI now routes millions of documents to 1,200+ destinations in seconds.
Manual segmentation took 20 minutes, delaying care. AI now analyzes hemorrhages in seconds, aiding decisions across 23 regional sites.
Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.