AI case study

TabcorpCustomer personalization

Analysts took days to piece together data. Now, ML automates daily offers and triggers real-time risk interventions.

Published|11 months ago

Key results

Budget Reduction
12%
Generosity Efficiency
90%
vs 70% efficiency
Productivity Uplift
3-5x

Result highlights

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The story

Context

Australia's leading wagering and entertainment company serves 1 million customers across mobile apps, 4,000 physical venues, and two broadcast channels.

Challenge

Customer data was scattered across fragmented legacy systems, taking analysts days to piece together a single journey. This latency made it...

Solution
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Quotes

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The company

Wagering and media services for racing and sports betting markets.

IndustryEntertainment
LocationMelbourne, VIC, Australia
Employees1K-5K
Founded1994

The AI provider

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

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