6,000-page manuals overwhelmed developers. A 3-day AI build now answers technical queries and lets non-coders generate game assets.
The producer of global franchises like Final Fantasy develops games using massive in-house engines supported by technical documentation exceeding 6,000 pages.
Support staff faced ballooning workloads from daily inquiries, while game developers often hesitated to ask questions due to psychological barriers....
“Game engines have a vast range of features and their documents can exceed 6,000 pages. No developer reads the entire document. Our AI and Engine Development Division, which creates our engines, receives countless questions every day. But psychological hurdles prevent some workers from asking questions, even when they’re stumped.”
Developer and publisher of video game franchises and digital entertainment content.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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