70k users overwhelmed manual support lines. Context-aware voice agents now resolve inquiries instantly, freeing staff for complex cases.
An insurtech startup managing over 70,000 policyholders with fully digital home and life insurance offerings.
As the customer base grew, the company faced a surge in inbound calls from clients demanding instant, personalized answers to detailed questions....
“Rauda’s voice agents now solve almost half our calls on the spot and have lifted CSAT – proof that the right AI scales service and trust together.”
AI-powered customer support platform for voice, email, and chat automation.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Building voice AI in-house proved too complex. Now, agents resolve disputes and support calls for 4 million customers.
Scaling required hiring agents for every language. Now, AI handles collections and service, switching languages instantly mid-call.
Rigid tools forced agents to handle policy changes. An AI agent now executes regulated workflows like renewals and address updates.
Recruiters lost 40% of their time to manual scheduling. An AI agent now handles coordination, letting candidates self-book via chat.
Manual email drafts took 12 minutes. AI cut this to 1.5 minutes, freeing agents to resolve complex funding and care delays.
Rigid bots forced 40,000 advertisers to wait. AI agents now diagnose technical issues instantly, resolving setups in under 2 minutes.
Seasonal surges overwhelmed 600 specialists. Now, AI agents autonomously resolve order tracking and FAQs using real-time data.