Technical product queries bottlenecked support. An AI agent now resolves specific material nuances and claims without human help.
A premium performance headwear brand serving a community of athletes and adventurers who demand specific technical details about materials and quality.
Approaching the critical holiday peak season, the support team faced a high volume of technical product inquiries ranging from water resistance...
“We wanted a better option when it came to our headwear choices, but it didn't exist. So we decided to create it.”
Designer and manufacturer of premium performance headwear.
AI agent platform for autonomous enterprise customer service.
Helped melin by extending the OluKai AI agent's capabilities to its brand in under two weeks.
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