AI case study

MavenAGIVoice customer support

Stitching audio models disrupted conversation flow. A unified platform now handles the pipeline, freeing engineers to build the agent.

Published|6 months ago

Key results

Interaction Automation
up to 93%

Result highlights

Unlock 1 result highlight

The story

Context

A customer experience platform provider delivers automated support infrastructure for enterprises across demanding sectors like fintech, retail, and travel.

Challenge

Building responsive voice agents internally required integrating disparate models for speech-to-text, turn-taking, and voice activity detection. This...

Solution
Unlock full story

Quotes

Unlock 1 more quote

The company

MavenAGI logo

MavenAGI

mavenagi.com

Enterprise AI agent platform for autonomous customer support and CX automation.

IndustrySoftware & Platforms
LocationBoston, MA, USA
Employees11-50
Founded2023

The AI provider

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Similar Case Studies

Related implementations across industries and use cases

604 AI case studies in Software & Platforms

1,356 AI case studies in Product Engineering