Robotic voices failed at therapy intake. Now, realistic agents handle sensitive calls with human empathy.
An AI-native contact center platform provides scalable voice automation infrastructure for enterprises in sectors ranging from healthcare to e-commerce.
The engineering team needed to build automated agents that sounded natural enough for sensitive customer interactions. They struggled to find a voice...
“At Regal, we’ve always believed voice is the most impactful channel for driving customer engagement, retention, and conversion. Partnering with ElevenLabs allows us to bring more expressive, authentic voices into our platform so our customers can build trust, reduce friction, and ultimately drive measurable business results in every conversation.”
Voice AI agent platform for automated customer support and sales interactions.
AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.
Related implementations across industries and use cases
Staffing costs held back 24/7 scale. AI agents now automate millions of calls with voices so human that clients ask for them by name.
Robotic agents struggled to engage. Now, expressive AI handles calls so naturally that users frequently mistake the bot for a human.
Building agents required weeks of manual logic and 3,000-token prompts. Now, GPT-4o manages the flow, letting teams go live in days.
Engineers manually correlated alerts across systems. AI agents now diagnose issues and suggest fixes, cutting recovery time by 35%.
Minor edits required days of crew coordination. Now, staff use avatars to modify dialogue and translate languages instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.