Routing every request to linguists created bottlenecks. Staff now self-serve with secure AI, freeing experts for regulatory work.
Belgium's largest bank and insurance company serves over 13 million customers across five European markets, with an in-house language center managing 55 language combinations.
Manual translation processes could not scale to meet the demands of strict EU regulatory compliance and cross-border customer engagement. The...
“Translation plays a critical role in helping us comply with EU regulations and connect with new customer groups.”
Integrated bank-insurance group providing retail and corporate financial services.
DeepL is a technology company that specializes in AI-powered language translation and natural language processing services.
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