Central IT couldn't reach the long tail of daily tasks. Now, 50% of staff use opt-in AI to scan contracts and prep for meetings.
A global financial institution backed by an $18 billion annual technology budget sought to modernize operations across a massive workforce where centralized teams could not address every need.
While the bank could prioritize major workflows like fraud detection, they lacked the capacity to address the "long tail" of thousands of smaller,...
“Lawyers use it to scan, read, compare, and generate contracts; credit professionals use it to read terms, compare covenants, and extract information; sales professionals and frontline bankers use it to distill information and prepare for meetings.”
Global financial services firm and investment bank.
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