Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
One of India's top cement producers processes over 1,000 purchase requisitions and 5,000 invoices daily across its manufacturing operations.
Staff navigated complex legacy screens that required manually filling out 16 separate fields for a single purchase requisition. This manual friction...
“The combination of SAP Business Technology Platform and SAP Business AI made daily work easier and more intuitive. It created a chat interface where users can type their questions, purchase requests, and needs in plain English—helping us save 50% of our time across multiple departments.”
Manufacturer of grey and white cement for building and construction.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
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