AI case study

iAsk AICustomer support automation

Agents lost time toggling between disconnected tools. A unified AI now indexes 100+ systems to draft answers without switching tabs.

Published|11 months ago

Key results

Response Speed
~35%+
Tickets Handled
~75%+
Tickets Resolved
~50%+

Result highlights

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The story

Context

An enterprise AI platform provider that integrates with over 100 business systems to unify fragmented organizational knowledge.

Challenge

Customer-facing teams wasted time toggling between disconnected SaaS point solutions and knowledge bases to find answers. This fragmentation created...

Solution
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Quotes

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The company

iAsk AI logo

iAsk AI

iask.ai

AI answer engine and search platform for academic and factual information.

IndustrySoftware & Platforms
LocationChicago, IL, USA
Employees1-10
Founded2023

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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