Agents manually triaged thousands of daily queries. AI now handles routine tasks like card freezes, cutting human intervention by 70%.
An Italian neobank serving nearly 2 million customers operates a digital-first model where the mobile app is the primary touchpoint for all financial services.
Disconnected CRM tools created data silos that prevented a unified view of customers, making it difficult to efficiently manage thousands of daily...
“One of the key features for us is the no-code integration of omnichannel capability and how simple it is to make a journey for marketers.”
Digital banking platform for personal and business financial management.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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