AG1
Customer support
Tens of thousands of manual inquiries bottlenecked support. AI now handles subscription logistics, freeing staff for high-touch care.
- 99% perfect quality scores for AI agent
- Double-digit volume migration from email to chat
Staff were capped at 200 clients. With AI grounding advice in scientific data, they now serve 1,300+ consumers—a 6x efficiency gain.
A global consumer health leader manages a portfolio including Advil and Sensodyne, serving millions of customers across categories ranging from pain relief to vitamins.
Human nutritionists were limited to managing approximately 200 clients each, creating a severe bottleneck for scaling personalized guidance. The...
“We are honored to collaborate with Alibaba Cloud in this venture. Haleon's personalized nutrition platform, the good deposit Keyijia, will be able to provide consumers with efficient and personalized health support services empowered by Haleon's proprietary Knowledge Graph and the AI nutrition assistant enabled by Qwen.”
Consumer healthcare company specializing in oral care, pain relief, and wellness.
Cloud computing and artificial intelligence platform for global enterprises.
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