PepsiCo
Retailer support
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
- Expected AI rollout to 100+ contact centers
- Projected development of ~20 future AI use cases
Siloed data forced manual reviews of thousands of reports. AI agents now analyze sales volumes and SKU performance instantly.
A multinational food company operating across agriculture, manufacturing, retail, and finance with the second-largest market share in Mexico.
Data was trapped in silos across business units, with retail and manufacturing running on separate ERP systems that forced employees to rely on...
“We were hamstrung by the sheer magnitude of siloing across the business. BigQuery and Cortex Framework represented the simplest and most progressive path forward.”
Food and retail conglomerate specializing in meat products and financial services.
Assisted Grupo Bafar with the implementation of the Cortex Framework and BigQuery data lake.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Account managers manually synthesized 50+ signals. An on-prem agent now analyzes the data to draft the pitch.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.