PepsiCo
Retailer support
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
- Expected AI rollout to 100+ contact centers
- Projected development of ~20 future AI use cases
Pricing updates took days of manual Excel work. Now, AI agents simulate 60k SKUs in minutes for real-time accuracy.
One of Brazil’s largest beef producers operates 65 facilities and 17 sales channels, serving over 150,000 customers across multiple countries.
Pricing analysts spent hours manually extracting data into Excel for offline calculations, creating static recommendations that were often outdated...
“The most transformative aspect of using Databricks Apps is the ability to bring applications directly to the data rather than moving data to applications. This approach reduces infrastructure costs and complexity dramatically.”
AI platform for supply chain forecasting, planning, and inventory optimization.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.