AI case study

DuolingoInternal knowledge search

Staff lost time hunting through scattered apps. Now, they ask an AI assistant that instantly summarizes answers from every system.

Published|1 year ago

Key results

Return on Investment
5x
Annual Savings
$1.1M+
Monthly Time Savings
500+ hours

Result highlights

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The story

Context

A language learning platform where institutional knowledge was scattered across disparate systems including Google Drive, Slack, Confluence, and Zendesk.

Challenge

Employees struggled to find relevant documents and past discussions, often duplicating work or interrupting colleagues when an internally built...

Solution
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Quotes

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The company

Duolingo logo

Duolingo

duolingo.com

Mobile learning platform for languages, literacy, and mathematics.

IndustryEducation & Training
LocationPittsburgh, PA, USA
Employees251-1K
Founded2011

The AI provider

AI-powered enterprise search and assistant platform for workplace knowledge.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2019

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