AI case study

DevRevAI platform infrastructure

Rigid data silos slowed engineering. A unified vector foundation now powers AI agents, accelerating development velocity 4x.

Published|9 months ago

The story

Context

A software platform unifying customer support and engineering data, processing billions of monthly requests globally.

Challenge

Unifying data from siloed systems like CRM and ITSM is complex due to rigid schemas and the inefficiency of moving massive data volumes. The...

Solution
Unlock full story

Scope & timeline

  • 3x to 4x faster development velocity vs alternatives

Quotes

Unlock 7 more quotes

The company

DevRev logo

DevRev

devrev.ai

AI-native platform unifying customer support and product development workflows.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2020

The AI provider

Multi-cloud developer data platform for building and scaling applications.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees1K-5K
Founded2007

Similar Case Studies

Related implementations across industries and use cases

603 AI case studies in Software & Platforms

1,354 AI case studies in Product Engineering