Devs depended on user screenshots to spot bugs. Now, automated traces catch retrieval failures without manual checks.
A user assistance platform serving millions of end users through an embedded widget that predicts intent, triggers product tours, and executes actions.
Developers relied on manual QA and lacked visibility into live conversations, forcing them to depend on customer screenshots to identify bad...
“I was surprised how straightforward it was to set up the traces just with the decorators in LangSmith. It was super easy to get started.”
CommandBar is an AI-powered user assistance platform that makes products easier to use, helping to activate and retain more users for faster growth.
Framework and developer platform for building LLM-powered applications.
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Engineers manually traced 30 LLM calls per chat. Support staff now tune behavior directly, cutting engineering intervention 90%.
Agent interactions were a black box. Engineers now link live sessions to full execution traces, spotting root causes instantly.
Rote tasks overwhelmed agents. AI now ingests CRM data and self-checks answers to resolve 93% of tickets autonomously.
SSetup and data analysis held back shops for weeks. AI now runs those workflows, helping merchants land their first sale in days.
Serial testing bottlenecked development. Now, parallelized checks validate hundreds of complex conversation paths in seconds.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.