BrainLogic
Conversational shopping assistant
Manual chats slowed commerce. Now, a dialect-aware AI handles 100k+ WhatsApp messages an hour for 2.5M users.
- Over 90% positive user feedback
Language barriers hid 2M products from global buyers. AI now rewrites queries to find exact matches across borders.
The first cross-border shopping agent enables international customers in Asia, Europe, and North America to purchase over 2 million products from China at local prices.
Standard search tools struggled to connect international buyers with a massive Chinese inventory, as language barriers and catalog complexity...
“Doubling down on Google Cloud’s end-to-end AI stack, we’re adding Vertex AI Live and the Customer Engagement suite; with AI Customer Service, an AI-enhanced back office, and AI-driven logistics tracking already live, we’re scaling chat-native discovery with explainable personalization and an industry-leading customer experience—effortless from chat to checkout to delivery.”
AI-powered shopping assistant for cross-border Asian fashion and beauty products.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
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