Isolated pilots couldn't keep pace. Now, GenAI resolves inquiries autonomously and guides agents with real-time answer suggestions.
One of Latin America’s largest banking institutions, serving millions of customers every day with a long history of early AI adoption.
The bank sought to elevate its existing AI capabilities to handle complex queries and scale generative AI across the entire organization. It needed a...
Full-service commercial bank providing retail, corporate, and investment banking services.
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