AI case study

Blackbox AIAutonomous voice agents

Limited to 10 voices, agents felt unnatural. Now, they call engineers 24/7 to fix bugs and explain code in real time.

Published|4 months ago

The story

Context

A developer platform supporting over 30 million users with fully autonomous voice-first agents that manage workflows from coding to infrastructure.

Challenge

Previous experiments with other AI providers resulted in unnatural conversations and offered only 10 voice options, restricting multilingual support....

Solution
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Scope & timeline

  • Higher user preference and adoption in A/B tests
  • Increased usage, retention, and dev satisfaction

Quotes

The company

Blackbox AI logo

Blackbox AI

blackbox.ai

AI coding assistant and developer tools for software engineering.

IndustrySoftware & Platforms
LocationMiami, FL, USA
Employees11-50
Founded2023

The AI provider

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

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