Zenoti manually audited <1% of calls. Now, AI reviews 73,000+ monthly interactions to score empathy and flag resolution issues.
A cloud software provider for the beauty and wellness industry serving over 30,000 businesses across 50 countries.
The support team handled thousands of calls monthly but could manually audit less than one percent of that volume. This lack of coverage provided an...
“We handle thousands of support calls every month, but we could only audit less than one percent of that volume.”
Business management platform for salons, spas, medspas, and fitness centers.
Cloud computing platform and on-demand infrastructure services.
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