AI case study

UnifonicEmployee productivity

Fragmented apps distorted decks and forced manual reporting. Copilot now drafts emails and uncovers data, saving teams 2-3 hours daily.

Published|9 months ago

Key results

Daily Savings Per Person
2-3 hours

Result highlights

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The story

Context

A Saudi-based SaaS platform facilitates over 10 billion annual transactions for millions of recipients across 160 countries in finance, healthcare, and retail.

Challenge

Reliance on fragmented productivity tools created security hurdles during audits and caused client presentations to distort due to software...

Solution
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Quotes

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The company

Unifonic logo

Unifonic

unifonic.com

Cloud communications platform for customer engagement and automated messaging.

IndustrySoftware & Platforms
LocationRiyadh, Saudi Arabia
Employees251-1K
Founded2006

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

The implementation partner

Points Information Technology logo

Points Information Technology

pointsksa.com

Supported Unifonic's migration and digital transformation to the Microsoft 365 ecosystem.

IndustryTechnology
LocationRiyadh, Saudi Arabia
Employees11-50
Founded2020

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