AI case study

Toshiba TecReal-time retail personalization

Processing took hours and missed 92% of products. AI now predicts next purchases in under a minute, lifting sales and profit 5%.

Published|3 months ago

Key results

Sales & Profit Lift
5%
Customer Value Increase
up to 7%
SKU Coverage
99.9%
vs 8% coverage

Result highlights

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The story

Context

A global provider of point-of-sale systems capturing billions of data points from millions of daily transactions across the retail industry.

Challenge

Retailers relied on CPU-based analytics that could only assess trends retrospectively, while manual data processing took hours to normalize. Legacy...

Solution
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Quotes

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The company

Toshiba Tec logo

Toshiba Tec

toshibatec.com

POS systems, multi-function printers, and barcode solutions for retail and logistics.

IndustryRetail
LocationTokyo, Japan
Employees10K-50K
Founded1950

The implementation partner

McKinsey & Company logo

McKinsey & Company

mckinsey.com
IndustryProfessional Services
LocationNew York, NY, USA
Employees10K-50K
Founded1926

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