AI case study

MercariAutomated product listings

Sellers spent 10 minutes researching and drafting listings. AI now generates them from a photo, cutting the work to seconds.

Published|8 months ago

Key results

Listing Creation Time
15 secs
vs 5-10 minutes

Result highlights

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The story

Context

A C2C marketplace with over 20 million monthly active users, serving one in five people in Japan.

Challenge

Creating product listings was a tedious manual process that took sellers 5 to 10 minutes per item to research and draft. Casual users often lacked...

Solution
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Scope & timeline

  • Millions of AI image searches generated
  • Tens of thousands of transactions via AI search
  • AI feature launch to 20M users in 2 months

Quotes

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The company

Community-powered marketplace for buying and selling new and used items.

IndustryRetail
LocationTokyo, Japan
Employees1K-5K
Founded2013

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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