Eldra
Automated phone support
Seniors hung up on robotic voices. Now, natural-sounding agents resolve 90% of inquiries about home care schedules.
- 90% inbound call resolution rate
Staff hunted for pumps via phone calls. Now, RFID locates assets and an AI assistant answers technical queries instantly.
A Polish technology firm sought to adapt its industrial asset management software for the healthcare sector to address widespread inefficiencies in hospital operations.
Clinical staff wasted critical time locating emergency equipment like infusion pumps through manual phone calls and fragmented inventories. This...
“Imagine an infusion pump breaks in the ward. Typically, a healthcare worker would have to make phone calls to the technical department or search through the equipment inventory to find the nearest functioning pump. By adapting the intelligent asset management system in CAPAM to hospitals, we could eliminate this manual work and help hospitals respond to changes faster, ultimately releasing more time for patient care.”
Oracle database administration, migration, and IT infrastructure management.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
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