Finance and legal faced manual bottlenecks. AI workflows cut purchase cycles from 12 days to 3 and sped up NDA reviews by 20%.
A global technology company with over 20,000 employees rapidly scaled its operations across finance, legal, and HR functions.
Purchase requisitions took 12 days to process due to manual workflows, while legal teams faced bottlenecks reviewing high volumes of NDAs....
“Our transformation was about making work easier for people. The journey began with a fundamental goal: to improve business agility and create seamless employee experiences by eliminating operational silos between IT and our core business services.”
ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
Note — ServiceNow is also the AI provider behind this implementation.
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