AI case study

Relevance AISales and support automation

Two-second search lags bottlenecked AI. Cutting retrieval to 10ms enabled fully autonomous sales outreach and CRM updates.

Published|10 months ago

Key results

Outreach Automation
100%

Result highlights

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The story

Context

A low-code automation platform trusted by Autodesk and Roku allows companies to build autonomous agents for sales and customer support tasks without coding.

Challenge

Surging demand on the platform exposed bottlenecks in the in-house vector database, causing search latencies of two seconds. These delays prevented...

Solution
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Quotes

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The company

Relevance AI logo

Relevance AI

relevanceai.com

Low-code platform for building and managing autonomous AI agents and workforces.

IndustrySoftware & Platforms
LocationSydney, NSW, Australia
Employees51-250
Founded2020

The AI provider

In-memory data platform for real-time applications, caching, and vector search.

IndustrySoftware & Platforms
LocationMountain View, CA, USA
Employees251-1K
Founded2011

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