AI case study

NylasMeeting transcription

Adding transcription required six months and four engineers. Nylas launched in one day with a single developer, saving $300k.

Published|1 month ago

Key results

First Quarter ROI
>100%
Processing Time
<2 mins
vs 30 minutes
Quality Incidents
0

Result highlights

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The story

Context

A global developer API platform powering communications for millions of users faced a market where 67% of SaaS customers switch vendors for better integrated meeting features.

Challenge

Launching a new product required specialized speech recognition expertise the team lacked. Building in-house would have cost six months and 4-6...

Solution
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Scope & timeline

  • Product launch accelerated by ~6 months
  • 20x usage growth in three months

Quotes

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The company

API platform for integrating email, calendar, and contact data into applications.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2013

The AI provider

AI models for speech-to-text transcription and audio intelligence.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2017

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