Delivery times dragged. GenAI now aids engineering and support tasks, cutting response times by over half.
An enterprise digital and cloud transformation specialist delivers engineering services to customers across 40 countries.
Inefficient internal processes led to prolonged project delivery times and slower resolution of customer queries. The firm needed to improve...
“By integrating Generative AI into Mastek’s core services, we are reshaping digital engineering, data cloud modernisation, and customer experience transformation. Our collaboration with Microsoft underscores our unwavering dedication to innovation and excellence. Through the power of Generative AI, we lead businesses on a path of continuous evolution, unlocking unprecedented opportunities and driving true digital transformation.”
Digital engineering and cloud transformation services for enterprise organizations.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Related implementations across industries and use cases
Manual coding and admin tasks slowed deployment. Custom agents and Copilots now automate workflows, boosting productivity up to 70%.
IT tickets took 55 hours to resolve. GenAI agents now handle 73% of requests instantly, cutting wait times to near zero.
Consultants manually sifted through code. GenAI now scans 280 million lines to generate tailored implementation instructions.
300,000 applications bottlenecked hiring. AI now ranks talent and a Teams bot handles admin, cutting time-to-hire by 43%.
12,000 employees overwhelmed 20 IT agents. AI now resolves routine tickets, cutting calls 30% to support 2x scale without new hires.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.
Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.