AI case study

LawpathSelf-service legal support

Manual research buried the legal team. AI now automates drafting and Q&A, cutting quote lead times from 3 days to 0.5.

Published|1 year ago

Key results

Quote Lead Time
0.5 days
Inquiry Reduction
25%
Document Creation
15%

Result highlights

Unlock 3 result highlights

The story

Context

An online legal platform serving over 400,000 Australians helps users start businesses and access the country's largest lawyer marketplace.

Challenge

The internal legal team faced an unsustainable workload manually researching and searching documents to answer routine customer inquiries. This...

Solution
Unlock full story

Quotes

“We offer smaller companies and startups a centralized platform where they can manage essential legal tasks, such as creating legal documents, receiving expert legal consultation, and seamlessly incorporating their businesses.”

– Sumith Jitta, head of engineering, Lawpath
Unlock 10 more quotes

The company

Lawpath logo

Lawpath

lawpath.com

Automated legal document platform and compliance services for small businesses.

IndustryProfessional Services
LocationSydney, NSW, Australia
Employees51-250
Founded2013

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Similar Case Studies

Related implementations across industries and use cases

Smokeball logoS

Smokeball

Professional Services|Mid-size
up to

Legal practice automation

Manual admin tasks drained billable time. AI now drafts docs and tracks hours automatically, saving lawyers 3 hours a day.

3 hoursDaily Time Savings
via aws.amazon.com
Published Feb 3, 2025
Law&Company logoL

Law&Company

Professional Services|SMB

Legal research and drafting

Research took hours of manual checks. Now, AI drafts cited briefs in minutes, cutting days of work to moments.

30+ minsSaved Per Hour
via anthropic.com
Published Jan 13, 2025
Dovetail logoD

Dovetail

Software & Platforms|SMB

Customer feedback analysis

Manual tagging bottlenecked insights. AI now auto-clusters feedback and answers queries, cutting hours of analysis from every project.

1–2hSavings Per Project
via aws.amazon.com
Published Nov 29, 2024

109 AI case studies in Professional Services

Deloitte logoD

Deloitte

Professional Services|Enterprise

Employee support

Staff struggled with 18 disconnected legacy tools. GenAI agents now summarize chats and automate notes, boosting IT productivity 20%.

94%Employee CSAT Score
via servicenow.com
Published Nov 3, 2025
KPMG logoK

KPMG

Professional Services|Enterprise

AI application security

Daily GenAI use introduced prompt injection risks. Real-time monitoring now blocks threats and addresses 8 of 10 top LLM security risks.

8/10LLM Risks Addressed
via microsoft.com
Published Nov 2, 2025
See All in Professional Services

Explore industries

Professional Services(109)|Software & Platforms(602)|Financial Services(319)|Technology(176)|Healthcare Providers(172)|Retail(158)|Education & Training(134)

1,352 AI case studies in Product Engineering

AstraZeneca logoA

AstraZeneca

Pharmaceuticals & Biotech|Enterprise

Lab logistics and onboarding

Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.

30k hrsAnnual Time Savings
via servicenow.com
Published Nov 3, 2025
Hitachi Vantara logoH

Hitachi Vantara

Technology|Enterprise

Employee workflow automation

Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.

via servicenow.com
Published Nov 3, 2025
See All in Product Engineering

Explore functions

Product Engineering(1,352)|Customer Service(353)|Knowledge Management(268)|Operations(213)|Marketing(189)|Sales(129)|Legal & Compliance(99)