AI case study

Hawaiian ElectricRegulatory document search

Analysts manually cross-referenced massive regulatory files. A secure chatbot now delivers page-cited answers in seconds.

Published|1 year ago

Key results

Query Resolution Time
5 secs
vs 5 mins manual process

Result highlights

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The story

Context

A utility company delivering power to 95% of Hawaii's residents manages massive volumes of regulatory legal documents and compliance requirements.

Challenge

Analysts spent roughly five minutes manually searching and reading extensive texts to cross-reference a single inquiry. This manual process created...

Solution
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Quotes

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The company

Hawaiian Electric logo

Hawaiian Electric

hawaiianelectric.com

Electric utility providing power generation and distribution services across Hawaii.

IndustryEnergy & Utilities
LocationHonolulu, HI, USA
Employees1K-5K
Founded1891

The AI provider

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

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