Key results
The company
Freedom Forever
freedomforever.comResidential solar panel installation and renewable energy services.
Result highlights
- Execution cost reduced to $0.20-$0.35 per run
- 2-5x lower cost vs human processing
- Permit tasks completed in ~2 minutes
- 19,000 permit emails processed in month one
- 97.5% success rate on automation benchmarks
- 71% of permit emails fully automated
The story
The largest residential solar installer in the United States manages the full project lifecycle, from sales and design to installation and ongoing monitoring.
Processing 5,000 monthly permits involves a maze of third-party websites and constant email updates from hundreds of utilities. Manual review caused backlogs where emails sat unprocessed for weeks, stalling installation timelines and leaving customers in limbo.
The team deployed a unified automation framework using Claude Agent SDK to handle complex web interactions across third-party utility portals. This system categorizes incoming permit emails and extracts data to execute submissions, managing technical hurdles like cookie consent and multi-step forms. An internal agent console surfaces workflows for staff to oversee operations and manage human-in-the-loop handoffs.
Scope & timeline
- First production agents launched in 5 weeks
Quotes
“Claude Agent SDK scored 97.5% on our benchmark—we couldn't break it. The single failure was a rate limit issue from running dozens of parallel agents, not the agent itself. Other frameworks hit 20–60% at higher cost.”