AI case study

GrainMeeting transcription

Poor transcription led to low-quality AI summaries. High-fidelity text now ensures accurate insights, lifting satisfaction by 12%.

Published|1 month ago

Key results

CSAT Increase
12%

Result highlights

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The story

Context

An AI notetaker platform supporting over 31,000 customers transforms unstructured voice data from calls, lectures, and meetings into searchable digital assets.

Challenge

The platform's previous transcription provider lacked the precision required for accurate downstream analysis. Because the system feeds text into...

Solution
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Quotes

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The company

AI meeting notetaker for automated summaries, transcripts, and CRM synchronization.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2018

The AI provider

AI models for speech-to-text transcription and audio intelligence.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2017

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