6M commuters faced bottlenecks and generic support. A localized AI now resolves 2M monthly queries, cutting manual load by 50%.
The administration of a major capital city serves a daily population of 6 million commuters who require access to services ranging from health certificates to tourism planning.
Citizens faced long lines and saturated communication channels, creating bottlenecks that made it difficult to obtain timely information. The...
“Boti was our bridge between the government and the citizens when we needed it most.”
Local government administration and public services for the city of Buenos Aires.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Worked with Microsoft to implement advanced AI techniques for the Boti chatbot's responses.
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