AI case study

GogolookScam detection

Teams struggled to label millions of multilingual call reports. Gen AI now labels calls automatically with nearly 100% accuracy.

Published|5 months ago

Key results

Labeling Time Reduction
16%
vs manual process
Labeling Accuracy
~100%
Automation Rate
100%
vs manual labeling

Result highlights

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The story

Context

A global trust technology company operating the Whoscall app with over 100 million users and the largest telephone number database in East and Southeast Asia containing 2.6 billion entries.

Challenge

Employees manually labeled phone numbers that the database missed, a process that became unsustainable with millions of daily user reports across...

Solution
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Quotes

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The company

Gogolook logo

Gogolook

gogolook.com

TrustTech platform for scam detection and digital identity protection.

IndustrySoftware & Platforms
LocationTaipei, Taiwan
Employees251-1K
Founded2012

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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