Repair intel was scattered across binders and retiring minds. GenAI now combines sensors and manuals to diagnose machine faults instantly.
One of the world's largest manufacturers of pulp and paper products, operating over 140 facilities with equipment ranging from modern machinery to 50-year-old assets lacking documentation.
Critical maintenance knowledge was scattered across physical binders, digital files, and the minds of retiring experts. Searching through manual...
“The longstanding issue of knowledge loss affects the entire manufacturing sector. Generative AI is helping us take proactive steps to solve it. As senior staff retire, implementing a reliable tool that has perfect memory empowers personnel and helps us gain and maintain our competitive advantage.”
Manufacturer of tissue, pulp, packaging, and building products.
Cloud computing platform and on-demand infrastructure services.
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