Text-only tools left phone data dark. Precise transcription now feeds LLMs that score sentiment across 100% of voice calls.
A conversation intelligence platform recognized among Europe's fastest-growing startups, helping high-volume B2C brands analyze customer interactions.
The company needed to expand beyond text-only analysis to capture the voice market and win enterprise contracts. However, processing calls with...
“We saw an opportunity in contact centers where companies have a ton of data and conversations happening, but they struggled to make good decisions. Their decision velocity was slow, and they relied heavily on hunches and anecdotal evidence.”
AI platform for contact center insights, anomaly detection, and agent coaching.
AI models for speech-to-text transcription and audio intelligence.
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Millions of calls sat unused. Accurate transcription now feeds LLMs to extract sentiment and intent from every customer conversation.
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Experts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.