PepsiCo
Retailer support
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
- Expected AI rollout to 100+ contact centers
- Projected development of ~20 future AI use cases
Siloed data left procurement reactive. A unified model now forecasts raw material prices with 96% accuracy, optimizing inventory.
A South Korean seafood and logistics conglomerate generating approximately 10 trillion won in annual revenue across food, packaging, and secondary battery sectors.
Fifty years of accumulated data remained trapped in business unit silos with inconsistent definitions, preventing the creation of unified management...
“Databricks has provided a single, intelligent solution that allows Dongwon Group to realize our ‘Work Designed for AI’ initiative — not as a mere declaration, but as an actionable implementation — and to deploy data and AI-based work innovation across the enterprise.”
Conglomerate specializing in seafood, food processing, logistics, and packaging.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Sonar review meant checking raw footage frame by frame. AI now scans hours of data to pinpoint targets for recovery.
Fragmented server data bottlenecked scaling. A unified model cut hardware SKUs by 50% and eliminated dozens of manual processes.