AI case study

DerivInternal knowledge search

Essential data was trapped in Slack and GitHub. An AI assistant now retrieves answers instantly, cutting new hire ramp-up from weeks to days.

Published|1 year ago

Key results

Review Time Reduction
50%
Faster Search Speed
45%
Time to Proficiency
1 week
vs 1 month

Result highlights

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The story

Context

One of the world’s largest online brokers serves 2.5 million traders with a workforce of 1,400 employees distributed across 21 countries.

Challenge

Essential knowledge was scattered across disparate platforms like Slack and GitHub, forcing new hires to spend a month ramping up on processes....

Solution
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Scope & timeline

  • AI assistant launched in 1 day

Quotes

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The company

Online trading platform for forex, commodities, stocks, and derived indices.

IndustryFinancial Services
LocationBirkirkara, Malta
Employees1K-5K
Founded1999

The AI provider

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

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