The RealReal
Sales workflow automation
Concierge reps juggled admin while driving. Now, they dictate notes for agents to auto-log deals and schedule pickups instantly.
- Expected 12% sales volume increase
- Expected 20% daily time savings for reps
Reps were buried in manual research and notes. AI now generates summaries and drafts, freeing the team to build relationships.
A commercial real estate marketplace and technology platform connecting brokers, buyers, and tenants to lease, buy, and sell properties.
Sales representatives devoted a significant portion of their day to manual administrative tasks like drafting emails, writing call notes, and...
“Sales AI is making it easier and better to work, but not by taking jobs from sales reps. Deals are won by having a conversation, and I think you’re always going to need a person to have that relationship and build that rapport with the customer. What we want to do is leverage AI so that they can do more of that.”
Commercial real estate marketplace and data platform for brokers and investors.
AI-powered CRM platform for sales, service, marketing, and commerce teams.
Related implementations across industries and use cases
Concierge reps juggled admin while driving. Now, they dictate notes for agents to auto-log deals and schedule pickups instantly.
Reps spent 20 minutes writing each email. AI now generates personalized drafts in 2 minutes using zipcode and behavioral data.
Fixed rate limits bottlenecked closing automation. Now, AI scans millions of docs to catch unreleased liens instantly.
Rigid filters forced buyers to act like admins. Now, they describe a "cottage feel," and AI scans millions of listings to find a match.
Local modeling limited output to 5 projects. Now, 2,000 users build their own models on a shared platform, scaling production 12x.
Account managers manually synthesized 50+ signals. An on-prem agent now analyzes the data to draft the pitch.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.